Agenda
Day One | Monday, 17th March 2025
8:10
Registration & Morning Refreshments
8:30
Opening Karakia
8:50
Chairperson’s Opening Address
DIGITAL LEADERSHIP & STRATEGY
9:00
Presentation: Aligning Digital & Business Strategy to Improve Performance
The CIO’s role in actively driving digital and organisational change
Bringing the organisation along the digital journey and influencing at board level whilst balancing innovation with risk
Defining value proposition to justify technology investments to drive innovation
Nancy Taneja, Chief Information Officer, Toyota New Zealand
9:30
Panel: Navigating Digital Resistance with Inclusive Change Management Strategies
How to change ingrained ways of working, drive new ways of thinking and overcome the ‘we’ve always done it this way’ approach
The importance of augmenting the workforce, blending technology capability with human capability
Addressing organisational and employee concerns with clear communication and education to foster a culture of collaboration
Ange Nash, Chief Information Officer, AA Insurance NZ
Ben Dakers, Transformation lead - Data & AI, Fonterra
Lena Jenkins, Chief Digital Officer, WM NZ
Tighe Wall, Chief Transformation Officer, Contact Energy
10:15
Morning Tea & Interactive Networking
DRIVING BUSINESS VALUE WITH AI
11:30
Presentation: Lessons Learnt: What CIO’s Should Know Before Advancing AI Innovation
What’s the end goal? Understanding where AI can drive business value and finding the right use cases
The undeniable relationship between AI & Data and why you need a robust data governance framework in place
Don’t forget about operational excellence – why finding the balance between innovation and core IT systems is critical
The importance of right size AI governance that integrates into existing risk management structure
Paul Jepson, Chief Information Officer, FMG
12:00
Panel: Breaking Down the AI Buzz: How to Effectively Communicate AI to the Board
Aligning realities to business expectations - risk vs opportunity
The importance of truly understanding the AI adoption landscape
Addressing the AI talent shortage in New Zealand
People and AI not people vs AI - how can AI enhance your teams?
Manvi Madan, Manager Data & Insights, Port of Auckland
Paul Jepson, Chief Information Officer, FMG
Cynthia Patterson, Group Chief Information Officer, Unison Networks Ltd
James Lawrence, Head of AI, Fonterra
12:45
Networking Lunch
BRIDGING TECHNOLOGY & BUSINESS
1:45
Interactive Breakout Sessions
During this session, attendees will have the opportunity to attend 2 x 30-minute interactive breakout sessions of their choice.
Breakout A: Building a Human-Centered, AI-Powered Organisation with AI Agents and Automation
Explore how AI agents, automation, and responsible AI are shaping the future of business. This interactive round table will dive into:
AI Agents and Automation: Transforming operations by augmenting AI and human capabilities.
Governance, Risk, and Compliance (GRC): Best practices for implementing AI safely.
Responsible AI: Balancing automation with human-centered design to build trust and inclusivity.
Maximising ROI from AI: Uncovering strategies to measure and optimise the value of AI investments.
Raji Haththotuwegama, Head of Data & AI, Canon Business Services
Breakout B: CX and Digital Engagement
Breakout C: Cloud Services Optimisation
Breakout D: Robotic Process Automation Solutions
Breakout E: Scaling Generative AI in the Enterprise
Breakout F: Composable Managed Services
HUMAN CENTRIC IT & INNOVATION
3:00
Afternoon Tea
3:30
Presentation: Public Sector Insights - How Auckland Council is Putting People at the Centre of its IT Strategy
How Auckland Council is putting citizens at the centre of its digital strategy
Best practices to creating a people-centric culture within technology teams
Neil McGowan, GM of Technology Services, Auckland Council
4:00
Panel: Driving Innovation in the Digital Era with Diversity of Thought – Enabling People & Business
Enabling Aotearoa New Zealand’s people in the digital era
Driving innovation and business success with the ability to see the different sides of company initiatives
The positive impact had on both employees and customers when DEI is embedded within your technology
Corrinne Pillay, Head of Digital Portfolio & Strategy, SkyCity Entertainment Group
Peter Fletcher-Dobson, Chief Executive Digital & Information Officer, Te Wānanga
Ben Littlewood, Head of Digital & Data, Fisher Funds
Emily Isle, Chief Digital Officer, MBM