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Agenda

Day One | Monday, 17th March 2025

8:10

Registration & Morning Refreshments   

8:30

Opening Karakia  

8:50

Chairperson’s Opening Address 

DIGITAL LEADERSHIP & STRATEGY

9:00

Presentation: Aligning Digital & Business Strategy to Improve Performance 

  • The CIO’s role in actively driving digital and organisational change

  • Bringing the organisation along the digital journey and influencing at board level whilst balancing innovation with risk

  • Defining value proposition to justify technology investments to drive innovation

Nancy Taneja, Chief Information Officer, Toyota New Zealand

9:30

Panel: Navigating Digital Resistance with Inclusive Change Management Strategies  

  • How to change ingrained ways of working, drive new ways of thinking and overcome the ‘we’ve always done it this way’ approach

  • The importance of augmenting the workforce, blending technology capability with human capability

  • Addressing organisational and employee concerns with clear communication and education to foster a culture of collaboration

Ange Nash, Chief Information Officer, AA Insurance NZ

Ben Dakers, Transformation lead - Data & AI, Fonterra

Lena Jenkins, Chief Digital Officer, WM NZ

Tighe Wall, Chief Transformation Officer, Contact Energy

10:15

Morning Tea & Interactive Networking

DRIVING BUSINESS VALUE WITH AI

11:30

Presentation: Lessons Learnt: What CIO’s Should Know Before Advancing AI Innovation 

  • What’s the end goal? Understanding where AI can drive business value and finding the right use cases

  • The undeniable relationship between AI & Data and why you need a robust data governance framework in place

  • Don’t forget about operational excellence – why finding the balance between innovation and core IT systems is critical

  • The importance of right size AI governance that integrates into existing risk management structure

Paul Jepson, Chief Information Officer, FMG

12:00

Panel: Breaking Down the AI Buzz: How to Effectively Communicate AI to the Board

  • Aligning realities to business expectations - risk vs opportunity

  • The importance of truly understanding the AI adoption landscape

  • Addressing the AI talent shortage in New Zealand

  • People and AI not people vs AI - how can AI enhance your teams?

Manvi Madan, Manager Data & Insights, Port of Auckland

Paul Jepson, Chief Information Officer, FMG

Cynthia Patterson, Group Chief Information Officer, Unison Networks Ltd

James Lawrence, Head of AI, Fonterra

12:45

Networking Lunch 

BRIDGING TECHNOLOGY & BUSINESS

1:45

Interactive Breakout Sessions

During this session, attendees will have the opportunity to attend 2 x 30-minute interactive breakout sessions of their choice.


Breakout A: Building a Human-Centered, AI-Powered Organisation with AI Agents and Automation


Explore how AI agents, automation, and responsible AI are shaping the future of business. This interactive round table will dive into:

  • AI Agents and Automation: Transforming operations by augmenting AI and human capabilities.

  • Governance, Risk, and Compliance (GRC): Best practices for implementing AI safely.

  • Responsible AI: Balancing automation with human-centered design to build trust and inclusivity.

  • Maximising ROI from AI: Uncovering strategies to measure and optimise the value of AI investments.


Raji Haththotuwegama, Head of Data & AI, Canon Business Services



Breakout B: CX and Digital Engagement  


Breakout C: Cloud Services Optimisation  

 
Breakout D: Robotic Process Automation Solutions  


Breakout E: Scaling Generative AI in the Enterprise


Breakout F: Composable Managed Services

HUMAN CENTRIC IT & INNOVATION 

3:00

Afternoon Tea 

3:30

Presentation: Public Sector Insights - How Auckland Council is Putting People at the Centre of its IT Strategy

  • How Auckland Council is putting citizens at the centre of its digital strategy

  • Best practices to creating a people-centric culture within technology teams

Neil McGowan, GM of Technology Services, Auckland Council

4:00

Panel: Driving Innovation in the Digital Era with Diversity of Thought – Enabling People & Business

  • Enabling Aotearoa New Zealand’s people in the digital era

  • Driving innovation and business success with the ability to see the different sides of company initiatives

  • The positive impact had on both employees and customers when DEI is embedded within your technology

Corrinne Pillay, Head of Digital Portfolio & Strategy, SkyCity Entertainment Group

Peter Fletcher-Dobson, Chief Executive Digital & Information Officer, Te Wānanga

Ben Littlewood, Head of Digital & Data, Fisher Funds

Emily Isle, Chief Digital Officer, MBM

4:45

Chairperson’s Closing Address 

5:00

Networking Drinks & End of Summit Day One

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